Privacy Policy

Welcome to The Sugar Club website. We respect your privacy and are committed to protecting your personal data. This policy explains how we collect, use, and safeguard your information when you use our site.

Who We Are

The Sugar Club is a venue in Dublin, Ireland. If you have any questions about your privacy or this policy, contact us at: info@thesugarclub.com

Information We Collect

Personal data you provide when buying tickets, subscribing to newsletters, or contacting us (e.g., name, email, payment info)
Automatically collected data such as IP address, browser type, device info, and browsing behavior via cookies and log files
Data from third-party ticketing and marketing providers (e.g., Ticket Tailor, Stripe, Mailchimp)

How We Use Your Data

To process your ticket purchases and provide related customer service
To send you event updates, changes, or cancellations
To send marketing messages (only if you’ve given consent)
To improve our services and website using analytics
To comply with legal obligations and prevent fraud

Legal Basis for Processing

We process your personal data based on:

Performance of a contract (ticket purchases)
Your consent (marketing and cookies)
Legitimate interests (security, improving service)
Legal requirements (tax, accounting)

Data Sharing and Transfers

Your data may be shared with:

Ticket Tailor (ticketing platform)
Stripe (payment processor)
Mailchimp (email marketing)
Other service providers helping us deliver our services
These partners follow strict data protection rules. Some providers may transfer data outside the EEA under approved safeguards.

Data Retention

We keep your personal data only as long as necessary to fulfill the purposes outlined, including any legal or accounting requirements.

Your Rights (Under GDPR)

If you live in the European Economic Area, you have the right to:

Access your personal data
Correct any inaccuracies
Request deletion of your data
Object to or restrict certain data processing
Data portability (receive your data in a portable format)
Withdraw consent at any time (without affecting prior processing)

To exercise any of these rights, please contact us at info@thesugarclub.com.

Security

We implement appropriate technical and organizational measures to protect your data from unauthorized access or disclosure.

Children’s Privacy

We do not knowingly collect personal data from children under 16 without parental consent. If you believe a child has submitted information, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy occasionally. The latest version will always be available on our website.

Consent

By using our website, you consent to this Privacy Policy.

Great place to see a gig. Tiered seating with tables and a bar at the back of the room. Good smoking area and toilets also.

Had the pleasure of attending the fabulous Curtis Caberet this evening wonderful performances from all involved. What a brilliant theme for a show Love is thd only answer ♥️❤️

Epic place: intimate, cozy, great acoustic, perfect size, the stage is on the bottom and the seats rise up making it great for everyone’s view! And the group we went to watch to were ABSOLUTELY BRILLIANT Miguel Siso and band 😍😍😍🇮🇪🇻🇪

Here for a concert and what an experience it was! Not the usual joint for the kind of band but it was worth it. Intimate and comfortable and great fun. Lovely staff and amazing setup.

Mid-century modern meets acoustic science in this intimate performance venue. Curved banquettes and tiered flooring create optimal sound wave propagation. Stage lighting adjusts seamlessly between jazz intimacy and comedy club brightness. Cocktail viscosity appears calibrated for optimal swirling in low light.

Had an absolute blast, lost my glasses in all the excitement. The staff were a delight and the atmosphere was incredible. Haus of Wig's Hausparties are the place to be.

Small and cozy place with backyard area, perfectly suited for summer events. We went to Afro Irish fashion and it was very warm and pleasant atmosphere there. Staff and bartenders were very attentive and hosting the event.