Over the last couple of years we have been making great efforts to adapt to meet the the needs of The Sugar Club customers and users. One such adaptation is the launch of a new ticketing system, which promises to revolutionise the way customers purchase tickets for events.
In the coming weeks, a new ticketing system is being launched, which will bring numerous benefits to our customers. First and foremost, previously purchased tickets will still be valid. There is no need to worry about whether or not your ticket will still be valid, as it will be honoured at the event you have purchased for on the old system.
However, it is important to note that new accounts will need to be set up on the new ticketing website. This is because the new system is completely different from the old one and has a new interface and new functionality. By creating a new account, you will be able to enjoy all the benefits that the new system has to offer, including streamlined purchasing processes and better customer support.
We understand that this change may cause some inconvenience, but rest assured that it is necessary for the continued improvement of our services. As part of this transition, old accounts will be shuttered on the older website and not transferred to the new website. We encourage all users to create new accounts on the new website as soon as possible.
In the coming months, we will be adding a host of new features and functionality to the new ticketing system. These changes will make the experience even better for our customers, with improved ticket purchasing processes, real-time updates on events, and more personalised recommendations based on your preferences.
We are confident that the launch of the new ticketing system will bring numerous benefits to our customers, and we thank you for your continued support. If you have any questions or concerns about the new system, please don’t hesitate to reach out to our customer support team, who will be more than happy to assist you in any way they can.
As always make sure you are also signed up to our Mailing List to get the latest info on upcoming events at The Sugar Club.